
Frequently Asked Questions
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What is Goodlite's shipping timeframe?
Cut-off times for same-day shipping: 2:00 p.m. EST (common carrier), 3:00 p.m. EST (UPS/FedEx), 5:30 p.m. EST (Tri-State area)
What is Goodlite's shipping origin?
Tinton Falls, NJ
What is Goodlite's freight policy?
In the Tri-State area, orders over $250 receive free freight (except for drop ship orders). Beyond that, a minimum freight fee will apply. In other states, there is a minimum of $1,000 for free freight (except for large items).
What is your cancellation policy?
If the order hasn't shipped, it can be canceled, but a fee may apply.
What is your backorder policy?
Backordered items are shipped automatically as the product becomes available. If you wish to cancel a backordered item, please contact us before it ships.
Where do I submit an order?
Email us at sales@gllite.com or fax your order to (718) 697-7503
Where are the spec sheets for a product?
On each product page, below the technical information, you'll find all the download files.
Where can I find installation instructions for my product?
Each product box includes an instruction sheet with installation details.
Where can I find detailed information on a product?
On each product page, you'll find all information when scrolling down. This information is also included in the spec sheet.
Where can I find warranty information on my Goodlite product?
Each item has its warranty listed in the spec sheet.
What is your return policy?
You need an RMA form to return items. We only accept returns in original boxes that are unused and undamaged. There is a restocking fee for returns.
How do I make a warranty/defective claim?
Send an email to Warranty@gllite.com and we will reply within 24 hours.
What is CRI
CRI Means Color Rendering Index, its a measure of how well a light source renders the colors of an object compared to natural light. It's a scale from 0 to 100, with higher values indicating better color rendering.
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More About CRI
Color accuracy: CRI affects how accurately colors are rendered, which is important for applications where color is critical.
Aesthetics: CRI can impact the overall appearance and ambiance of a space.
Visual comfort: High CRI lighting can reduce eye strain and improve visual comfort.
Color Temperature
Color temperature refers to the warmth or coolness of a light source, measured in Kelvin (K). It describes the color appearance of the light, ranging from warm (reddish) to cool (bluish).
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Where each color is being used the must
Soft White (2700K-3000K) - Living rooms, bedrooms, and dining areas where a cozy atmosphere is desired. - Restaurants, hotels, and spas where a warm ambiance is crucial.
Warm White (3000K-3500K) Bedrooms, living areas, and hallways where a gentle, warm light is preferred. Residential areas where a soft, relaxing atmosphere is desired.
Neutral White (3500K-4100K) Offices, kitchens, and bathrooms where a balanced, neutral light is needed. Areas where tasks require attention to detail, like reading or cooking.
Cool White (4100K-5000K) Task-oriented areas like kitchens, offices, or workshops. Areas requiring high concentration, like reading, writing, or computer work.
Daylight (5000K-6500K) Areas requiring high levels of concentration, like study areas, libraries, or art studios. Spaces with limited natural light, like basements or interior rooms.
Principles Of Lighting Design
Balance: Balancing light levels and contrast to create a visually appealing atmosphere.
Color Temperature: Choosing the right color temperature to create the desired atmosphere.
Contrast: Using light and dark areas to create visual interest and hierarchy.
Accent Lighting: Highlighting specific objects or features with light.
Decorative Lighting: Using light as a decorative element to enhance the aesthetic of a space.
What is LED, and the history
LED chip, also known as a light-emitting diode chip, is a small semiconductor device that emits light when an electric current passes through it. LED chips are the core component of LEDs (Light Emitting Diodes) and are used in a wide range of applications,
Early Development started in the 1960s, when it was used for numeric displays, in 1990s was developed high-brightness LEDs, in 2000s LEDs began to gain popularity in the lighting industry, and in 2010s-present The LED lighting market has experienced rapid growth, driven by advancements in technology, decreasing costs, and increasing adoption.